FAQs | Small Space Plus


Payments & Orders

How can I pay for my purchase?

Can I make an order over the phone?

How long can Small Space Plus hold onto a purchased item(s)?

Are your products available for pickup at the time of purchase?

I’ve changed my mind. Can I cancel my order after I’ve purchased?

I have purchased a backordered/made to order product. What is the status?


Do you deliver?

Where do you deliver to?

What is the cost for delivery?

What does delivery include?

Can I purchase items for delivery outside of Canada?

What if I am outside the GTA and surrounding area but would like delivery?

When do deliveries take place?

Can I receive delivery, if I purchased online or over the phone?

What if I would like to cancel or change my scheduled delivery?

When will I be contacted regarding the delivery date of my purchase?

When will I be contacted regarding the timeframe for the date of delivery?

How long will I have to wait for my delivery?

What if I miss my scheduled delivery window?

What if the delivery team is running late?

Can the delivery team move or dispose of my old furniture?

How can I ensure a successful delivery?

What if my purchase does not fit?

I want a specific item, but am unsure it will fit into the desired space. What can you do?

What if there is a problem with my new furniture upon delivery?


Do you offer pickups for your products?

What do I need to do to pick up a product?

Return Policy

What is your return policy?

What items are non-refundable?

What is your return policy on non-stocked items?

I bought a clearance or a floor model item. Can I return it?


What is the warranty for the items I purchased?

What is not covered under warranty?

What else should I know about the specifics of the warranty?

My item is out of the one year warranty. What can be done?

Payment Policy

Privacy Policy

Terms Of Service

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